IT Support

Application Support And Maintenance

Comcentia maintains the security of enterprise office software environments through auditing, identifying and updating software applications that affect each client's system.

Comcentia’s support services include:

  • 24/7 Help Desk and Preventive Maintenance
  • Data Center Management and Backup
  • LAN and WAN Design and Implementation
  • IT Assets Management
  • Enterprise Backup Implementation
  • Remote Monitoring and Management of Servers
  • Software Installation, Customization and Updates

By outsourcing these critical technological functions to Comcentia, you ensure proactive protection of your data, your network and the software that supports your business processes across the enterprise. Comcentia also adapts to your schedule by implementing updates to your IT whenever is most convenient; sometimes, updates can even be done remotely to accommodate busy, yet time-sensitive situations.

Enterprise Application Support

To fully benefit from technology, it has to work as intended; anything less detracts you’re your business’s productivity. However, when you engage Comcentia to manage your applications, the range of support solutions we offer can make a significant difference in your business’s performance.

Our Solutions include:

  • Planning and installing all software updates on a schedule that works for you
  • Resolving bugs or errors on a priority basis
  • Programming changes to preferences and options as needed
  • Programming application-generated reports to your strategic needs
  • Scrubbing and formatting data to support accurate reporting for confident decision-making
  • Remote Monitoring and Management of Servers
  • Software Installation, Customization and Updates